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    Registering on Michael Louis allows you the check on the status of your order, as well as faster check out for future orders. You can register in the upper right corner. Once you are a registered user, simply sign in to access your account.


    You can sign up for the Michael Louis newsletter at the bottom right of every page. You will receive periodic updates on new styles, events, and restocks.


    Product on are sold on a first come, first serve basis. 


    All payments made on are secure. All prices listed and transaction are in U.S. dollars. We accept payments via Paypal, and all major credit card companies including Visa and Mastercard.  We do not accept payment via check or cash on delivery. Orders placed to a New York address will be charged sales tax.


    Michael Louis ships internationally. Please refer to our Shipping policy page for further information.


    Each of our products are handcrafted with expertise to ensure exceptional quality.  In order to maintain such level of craftsmanship, the availability of products may be limited. Michael Louis products are available exclusively through our online site, and several other authorized retailers.


    Due to the manufacturing process and demand, all sales are final.


    Our warranty does not cover any damage resulting from an accident, negligence or improper handling, nor does it apply if there is evidence of misuse or abuse.


    All personalized items are hand-stamped using brass-cut die and hot stamping foil. No two stamped items will look the same due to natural variations in this process. 

    Stamping foil on a naturally textured skin may allow for minor imperfections in the stamping. If you are concerned about this aesthetically, we recommend purchasing only calfskin items, which allow for the foil to lay as flat as possible. We will not do returns or exchanges on any personalized items, so please be aware of this prior to purchasing. 


    We are dedicated to ensuring an exceptional experience with our products and customer services.  If you have any questions, comments, concerns, or you are interested in becoming a retail partner, please contact our online support team at –